Pricing
Phonotel Pricing-Cloud Telephony India Plans from ₹999/month
Transparent pricing designed for businesses of all sizes. No hidden fees.
Half-Yearly
HALF-YEARLY PLAN
₹1,999→
₹1199/month
40% OFFSave ₹800
Per user, per month, billed half-yearly.
Book a DemoIncludes:
- • 1 Virtual Number
- • Minimum 5 agents ( add unlimited user Separate commercial Per user)
- • Up to 100 agents can configure and receive incoming call at same time
- • Web application.
Smart Call Handling
- • Multi-level IVR with intelligent routing & multi-language support
- • Inbound & outbound call management
- • Auto Dialer for bulk outreach
- • After-office hour routing
Productivity Boosters
- • Click-to-Call integration
- • Real-time agent monitoring
- • Performance tracking dashboard
- • Lead management tools
Marketing & Engagement Tools
- • Voice Broadcasting campaigns
- • Bulk SMS services
- • WhatsApp Business API integration
- • Voicemail & auto-feedback system
Integration & Intelligence
- • CRM integration
- • API access for automation
- • AI Voice Bot & Smart Call Automation**
Security & Team Management
- • Role-based access control
- • OTP & IP-based security
- • Scalable team and agent management
18% GST applicable.
**Add on feature
Best Value
ANNUAL PLAN
₹1,999→
₹999/month
50% OFFSave ₹1,000
Per user, per month, billed annually.
Book a DemoIncludes:
- • 1 Virtual Number
- • Minimum 5 agents ( add unlimited user Separate commercial Per user)
- • Up to 100 agents can configure and receive incoming call at same time
- • Web application.
Smart Call Handling
- • Multi-level IVR with intelligent routing & multi-language support
- • Inbound & outbound call management
- • Auto Dialer for bulk outreach
- • After-office hour routing
Productivity Boosters
- • Click-to-Call integration
- • Real-time agent monitoring
- • Performance tracking dashboard
- • Lead management tools
Marketing & Engagement Tools
- • Voice Broadcasting campaigns
- • Bulk SMS services
- • WhatsApp Business API integration
- • Voicemail & auto-feedback system
Integration & Intelligence
- • CRM integration
- • API access for automation
- • AI Voice Bot & Smart Call Automation**
Security & Team Management
- • Role-based access control
- • OTP & IP-based security
- • Scalable team and agent management
18% GST applicable.
**Add on feature
ENTERPRISE PLAN
Custom pricing
Tailored to your scale and requirements.
Contact SalesFor large organizations that need customization and dedicated support.
18% GST applicable.
All Plans Include
Complete Cloud Telephony & IVR Solution
Every plan comes loaded with the full feature suite — no hidden add-ons, no feature gating.
IVR & Call Management
- ✓Multi-Level IVR (Press 1, Press 2, etc.)
- ✓Custom Welcome Greeting
- ✓Department-wise Call Routing
- ✓Business Hours Configuration
- ✓Queue Management
- ✓Missed Call Alerts
- ✓Voicemail Facility
Call Handling
- ✓Unlimited Outbound Calling
- ✓Unlimited Inbound Calling*
- ✓Call Transfer
- ✓Blind & Warm Transfer
- ✓Call Hold & Resume
- ✓Conference Calling
- ✓Call Whisper
- ✓Click-to-Call
Monitoring & Recording
- ✓100% Call Recording
- ✓Live Call Monitoring
- ✓Call Barging
- ✓Call Whisper Coaching
- ✓Real-Time Agent Status Tracking
- ✓Call Playback & Download
Reporting & Analytics
- ✓Real-Time Dashboard
- ✓Agent Performance Reports
- ✓Call Logs & History
- ✓Call Duration Reports
- ✓Missed Call Reports
- ✓Daily, Weekly & Monthly Reports
- ✓Call Source Tracking
- ✓Downloadable Reports (Excel/CSV)
User Management
- ✓Multi-User Access
- ✓Role-Based Permissions
- ✓Agent Management
- ✓Team Performance Monitoring
Additional Features
- ✓CRM Integration Support
- ✓Mobile App Access
- ✓Web Panel Access
- ✓Lead Management Integration
- ✓API Support
- ✓Live Tracking Dashboard
* Subject to fair usage policy | 18% GST applicable on all plans